All Dermarol products are shipped from Sydney.

All standard orders have free delivery within Australia.

All Express orders are $8 within Australia.

We use Australia Post as our shipping partner. Shipping times can vary depending on where you’re located in Australia. Upon shipment you will receive a tracking number via email, so you know where your parcel is at all times before it is delivered to your door.

Some things to consider:

  • We do our best to ship orders the same day if ordered before 3pm AEST
  • All orders are shipped with Australia Post
  • All express orders ship with Australia Post (Please note orders to WA may take up to 5 working days with Express)

International Orders – Outside of Australia:

  • Standard orders ship via DHL Global Mail – Shipping cost will be calculated at checkout, once you have entered your details
  • Express orders are shipped via DHL Express
  • All international orders shipped outside of Australia with DHL may attract duties and custom taxes upon entry that will need to be paid by the customer

All packages will be delivered business days: Monday – Friday

In the unlikely event that you need to return something, please view our Returns Policy.